Privacy Policy
Privacy Policy
Thank you for visiting Sai Credit Solutions at https://saicreditsolutions.com/. Your privacy is important to us. This Privacy Policy explains how Sai Credit Solutions (“Sai Credit Solutions”,”we”, “our”, or “us”) collects, uses, stores, and protects information provided by visitors and customers through our website and services. By using our website, submitting an enquiry, requesting information, or applying for a loan or financial service through our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and other information when you interact with our website, submit an enquiry, request a callback, or contact us regarding our financial services.
Depending on your interaction with us, the information may include:
● Full name
● Mobile number
● Email address
● Residential or business address
● Employment or business-related information
● Loan requirement and purpose
● Loan amount requested
● Property or vehicle-related information where relevant
● Financial information that you voluntarily provide for a loan enquiry or application
● Any other information submitted through our enquiry or application forms
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, referring website, date and time of access, and general website usage information.
2. How We Collect Information
We may collect information:
● Directly from you when you submit a form or enquiry on our website.
● When you contact us by phone, email, WhatsApp, social media, or other communication
channels.
● When you request information about our loan and financial services.
● Through interactions with our representatives or business partners.
● Automatically through cookies, analytics tools, and similar technologies.
● From third-party sources or financial partners where permitted by applicable law and
where necessary to process your enquiry or provide requested services.
3. How We Use Your Information
We may use the information collected from you to:
● Respond to your loan or finance enquiry.
● Understand your financial requirements and requested loan product.
● Contact you regarding your enquiry or application.
● Help identify suitable loan or financing options.
● Coordinate with relevant banks, NBFCs, lenders, or financial service providers where necessary to process your request.
● Assist with loan application and documentation processes.
● Provide customer support and respond to questions.
● Improve our website, services, and customer experience.
● Maintain records of enquiries and communications.
● Send service-related communications, updates, or information you have requested.
● Send promotional or marketing communications where permitted and where applicable.
● Detect, prevent, or investigate fraud, misuse, or unauthorized activity.
● Comply with applicable legal, regulatory, and governmental requirements.
4. Sharing of Information
We may share information provided by you with relevant third parties when reasonably necessary to fulfil your request or provide the services you have requested.
This may include:
● Banks and NBFCs
● Lending and financial institutions
● Financial service partners
● Credit or verification service providers
● Technology, hosting, CRM, analytics, and communication service providers
● Professional or service providers working on our behalf
● Government, regulatory, or law-enforcement authorities where legally required
Where your enquiry requires assistance from a lender or financial institution, the information you provide may be shared with the relevant institution so that they can evaluate or process your request.
We do not intend to sell your personal information to third parties for their independent marketing purposes.
5. Loan Application and Financial Information
If you choose to proceed with a loan or financial service, additional information or documents may be requested to evaluate and process your application.
Such information may include financial, employment, business, property, identity, or other documentation relevant to the requested financial product.
Providing such information is voluntary unless it is required to process a particular service or application.
Loan approval, interest rates, eligibility, tenure, documentation requirements, and other terms may be determined by the relevant lender or financial institution and may be subject to their respective policies and applicable regulations.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, analyse traffic, and improve our marketing and services.
Cookies may help us understand:
● Which pages visitors view
● How visitors navigate the website
● Website traffic and usage patterns
● The effectiveness of marketing campaigns
● Technical and performance issues
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Third-party services such as analytics, advertising, or social media platforms may also use cookies or similar technologies according to their own privacy policies.
7. Data Security
We take reasonable technical, administrative, and organizational measures to protect the personal information we receive against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing requested services, maintaining business records, resolving disputes, complying with legal or regulatory requirements, and protecting our legitimate business interests.
The retention period may vary depending on the type of information and the purpose for which it was collected.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, financial institutions, or other external services.
Once you leave our website, the privacy practices of the third-party website will apply. We are not responsible for the privacy policies, security practices, or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
10. Marketing Communications
If you provide your contact information and consent to receive communications from us, we may contact you regarding relevant loan products, financial services, offers, updates, or other information. You may request to stop receiving promotional communications at any time by contacting us or by using the unsubscribe option provided in applicable communications.
Even after opting out of promotional communications, we may continue to send necessary service-related or transactional communications where required.
11. Children's Privacy
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from children under 18. If we become aware that personal information has been provided by a child without appropriate consent, we will take reasonable steps to address the situation.If you choose to proceed with a loan or financial service, additional information or documents may be requested to evaluate and process your application.
Such information may include financial, employment, business, property, identity, or other documentation relevant to the requested financial product.
Providing such information is voluntary unless it is required to process a particular service or application.
Loan approval, interest rates, eligibility, tenure, documentation requirements, and other terms may be determined by the relevant lender or financial institution and may be subject to their respective policies and applicable regulations.
12. Your Privacy Choices
Subject to applicable law, you may contact us regarding your personal information and request:
● Information about the personal data we hold about you.
● Correction of inaccurate information.
● Updates to your contact information.
● Withdrawal of consent where applicable.
● Opt-out from promotional communications.
● Deletion of information where legally permissible.
Certain information may need to be retained where required by law, regulation, contractual obligations, fraud prevention requirements, or legitimate business purposes.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal and regulatory requirements.
Any updated Privacy Policy will be published on this page with the revised effective date.
We encourage you to review this page periodically to remain informed about how we handle personal information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us:
Sai Credit Solutions
Address: 34-B, Motia Royal Business Park, Chd-Ambala Highway, Zirakpur, Mohali, Punjab,
India
Phone: 090233 40808
Email: info@saicreditsolutions.com
Website: https://saicreditsolutions.com/
We will make reasonable efforts to respond to privacy-related enquiries and concerns in accordance with applicable laws and regulations.
© 2026 Sai Credit Solutions. All Rights Reserved.